Email reminders are completely free to send and are a great way to reduce 'no-shows' and forgotten appointments as most people have smart phones capable of receiving emails.
Step 1
Open the 'Administration/SMS & Email Reminders' screen and click on the 'Patient Visit Reminders' tab
Step 2
You can set various options on this screen as well as ensuring that 'Enable Reminders' is ticked and that
'Send Reminders Via' is set to 'Email'.
Step 3
Underneath, on the 'Email Reminder Settings' tab you can choose the mailbox your reminders will be sent from
and enter the message that will sent to your patients.
You can use the 'Data Items' list to 'inject' the real data in to the email before it is sent. This means
you can personalise the message with their name and add other details such as the visit time and date.
