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Telehealth

A video consult, built in — not bolted on.

Telehealth isn't a third-party add-in you have to buy, configure and pay for separately. It's built directly into Practice Master Pro, encrypted end-to-end, and included at no extra cost. Patients join from a browser on any PC, Mac, tablet or phone — nothing for them to install.

Everything you need, nothing extra

Video calling that works the way your practice already does.

No install for patients

Patients join a call straight from their browser on a PC, Mac, iPad or smartphone — no app to download.

Peer-to-peer encryption

Video and audio travel directly between your patient's browser and your Practice Master app, fully encrypted.

Unguessable meeting IDs

Every meeting ID is unpredictable, and the host approves each participant before they can join.

Multi-task during the call

Take notes, check account status or take payment without leaving the video window.

Up to 6 participants

Run group sessions or remote staff meetings, with full host control over who's admitted.

Included, not upsold

No third-party subscriptions, licences or per-seat video calling fees — it's part of your Practice Master licence.

Security

Built by us, so it's held to our standard — not a vendor's.

Because we built our video calling features ourselves, rather than licensing someone else's, you get a direct, encrypted peer-to-peer connection between you and your patient. Nothing routes through a third-party server along the way, which sets a high bar for privacy in every consult.

  • ✓ Peer-to-peer, end-to-end encrypted video and audio
  • ✓ Meeting IDs can't be guessed or predicted
  • ✓ Every participant is approved by the host before joining
Multi-task during the call

Stay in the consult, not stuck between apps.

Because telehealth runs inside the same app you use every day, the video window gives you quick access to everything else you need mid-consult — the full patient record, notes, invoicing and email — without breaking off the call to go find them.

  • ✓ Open the full patient record, including account history and correspondence
  • ✓ Create or continue notes live, during the call
  • ✓ Raise an invoice and take payment instantly with Pay Online
Group sessions

One video link, however many people need it.

Running group sessions or a remote staff meeting? Host up to 6 participants in a single call, with full control over who's admitted and the ability to remove anyone at any time. It ties directly into Group Bookings, so confirmations and reminders go out automatically with the meeting link already included.

  • ✓ Up to 6 participants in one meeting, host-controlled
  • ✓ Meeting links sent automatically with booking confirmations
  • ✓ Create notes, invoice and take payment for any participant mid-call

See telehealth running inside a real consult.

Start your free 14-day trial and try a video call, notes and invoicing side by side.